Problem

If you receive the error message Network Error.


Cause

This means that your internet connection is no longer able to connect to our servers.  


Solution

  1. Double check you have internet access still.  Best way to check is to run a google search for something. 
  2. Refresh the page of your browser.
  3. Try a full refresh of the page by holding down the Shift Key whilst clicking the Refresh Button.
  4. Try reopening the site inside an Incognito / Private Browsing Tab (This ensures no cached resources are possibly being used by your browser.)
  5. Restart the browser.
  6. Restart the computer. 


If none of these options solve the problem.  Please contact our support desk.